Alabama State Parks

Alabama State Parks

PROJECT DESCRIPTION

Alabama Department of Conservations & Natural Resources (ADCNR) launched its Itinio Reservations system in 2023. ADCNR includes 21 state parks with camping, cabins, facilities, lodges, golf, marinas, restaurants, and retail operations.

The Brandt team was tasked with the conversion from multiple reservations and point-of-sale systems into fresh new systems providing the agency with improvements in payment processing, multi-system integration, accounting, and park operations.

The Itinio retail point-of-sale provide parks with integrated guest check-in capabilities and efficient inventory control features. Plus, new point-of-sale payment terminals include convenient ApplePay and GooglePay features to streamline in-person sales.

PROJECT SCOPE

Central Reservation System for 21 State Parks
Demand-Pricing & Revenue/Yield Management
Retail Point-of-Sale & Inventory Management
EMV/NFC POS Terminal Payments
Lodge Room, Group & Catering Reservations
Golf Tee Sheet, Point-of-Sale & Snack Bar POS
Restaurant / F&B Point of Sale
Lodge Room Charge Posting

Tour Reservations
Program & Event Registration
Marina Moorage Contract Management
Park Entry Point-of-Sale with Guest Check-In
Gift Card Administration
CRM Email Marketing & Surveys
Accrual Accounting Integration

PROJECT DESCRIPTION

West Virginia’s Electronic Licensing and Game Checking System (ELS) leverages Brandt’s Terra Solution offering sportspersons the opportunity to purchase annual and lifetime hunting and fishing licenses via the internet, at DNR, or via one of West Virginia’s more than 150 point of sale agents.

The ELS includes a robust Quota Hunt and Lottery capability and successful hunters have the ability to check their game at an agent location, over the internet, or by telephone via an Interactive Voice Response system.

During implementation, the team performed legacy data migration and cleansing, system development and implementation, hardware and software deployment, and specialized training to the West Virginia Division of Natural Resources and its agents.